Our products are developed for preliterate preschool aged children under supervision of parents. General audience services provided are exclusive for adults. Apart from adults who provide guidance for preliterate preschool aged children, our resources are not appropriate for older or/ and literate children.
Personal information is data that can be used to uniquely identify or contact a single person.
Here is a description of the personal information Joy Sprouts may collect from you and how we use that information:
(a) Your email address
By creating a Platform account and providing your email address you consent to receive communications related to your account, the Service and our other products and services, including without limitation:
1. We may send you an email confirming your account creation or otherwise related to your account.
2. We may send you emails when your child achieves certain milestones in the Platform such as passing a level.
3. We may send emails containing information about the Platform such as parent tips, new apps becoming available, information about our Platform or prize promotions.
4. We may send you emails regarding other educational products developed by Joy Sprouts and/or its affiliates (collectively, "Affiliates").
5. We may alert you if there is an issue with your account or any other circumstance that could result in a disruption of service.
6. We may send you emails helping us to improve our services, content, and advertising.
At any time, you may choose to stop receiving promotional email communications by clicking on the Unsubscribe link at the bottom of any email. We will honor your request to remove you from the list in a timely manner.
(b) Your child's username
A "username" is a nickname that you create for your child who uses the Platform. This username can be fictional and should not include the child's family name. (Using a fictional username can help protect your child's identity.) It is used solely for the purpose of personalizing the Platform for your child and personalizing the learning progress reports for you. Joy Sprouts will not, under any circumstances, use the username for the purpose of advertising products to you or your child.
(c) Your child's birthday
This information is not required to be submitted to Joy Sprouts in order to access or otherwise use the Service. If provided by you, it is designed solely to recommend suitable Sprouts for your child. This information will only be used for internal operational purposes and will not be sold or rented to third parties for their use and will not be used to advertise products to you or your child.
Some Sprouts will ask you take a picture of yourself, your child or their friends. It is used solely for the purpose of helping your child to learn and develop, and achieve total development. Joy Sprouts will not, under any circumstances, sold or rent the picture to third parties for their use or use the picture for the purpose of advertising products to you or your child.
(e) Your child's learning profile
Because we track your child's learning progress for you, we collect data on each child's usage of various games in the Platform and associate it with the accounts you have set up for your children. Except when providing this information to you, we only use this usage data in a de-identified, anonymous way. This data allows Joy Sprouts to provide your child with the appropriate learning games and also helps us to evaluate the efficacy of our interactive curriculum and improve our services. Joy Sprouts's current policy is to retain profile data for as long as feasible (generally several years or longer) in order to enable users to keep having access to this information, but we undertake no obligation to do so. If you wish Joy Sprouts to erase this data, please contact us at email@example.com, and we will make commercially reasonable efforts to do so.
(f) Other use of personal information
• If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
• We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Joy Sprouts's products, services, and customer communications.
• From time to time, we may use your personal information to send important notices, such as communications about account creation, purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Joy Sprouts, you may not opt out of receiving these communications.
We also collect non-personal information - data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
• We may collect information such as occupation, language, zip code, area code, unique device identifier, location, and the time zone where a Joy Sprouts product is used so that we can better understand customer behavior and improve our products, services, and advertising. As a condition of participation in any of our services, we do not require for more information than that is reasonably necessary to participate in an activity.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
At times Joy Sprouts may make certain personal information available to strategic partners that work with Joy Sprouts to provide products and services, or that help Joy Sprouts market to customers. For example, when you purchase and activate Joy Sprouts application, you authorize Joy Sprouts and its platform operator to exchange the information you provide during the activation process to carry out service. If you are approved for service, your account will be governed by Joy Sprouts and its platform operator's respective privacy policies. Personal information will only be shared by Joy Sprouts to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
It may be necessary - by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence - for Joy Sprouts to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Joy Sprouts takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
When you use some Joy Sprouts applications or post on a Joy Sprouts forum, chat room, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
You can help ensure that your contact information and preferences are accurate, complete, and up to date by checking Profile section under Joy Sprouts. We make good faith efforts to provide your personal information with access or/ and control over information. If you wish to review, correct or/ and cancel your personal identifiable information, please contact us at firstname.lastname@example.org. For the case of cancellation of user accounts, please send your request to email@example.com. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made to firstname.lastname@example.org.
Joy Sprouts requires the user accounts should be under supervision by parents or legal guardians. We are not intended to collect any personally identifiable information from people under the age of 13 and is intended to be purchased and used by parents of pre literate children in association w/ such children. If you believe that a child under the age of 13 has submitted any personal information to us, please contact us at email@example.com, so that we will take steps to delete the information as soon as possible. Any purchases of Sprouts from Joy Sprouts must be managed by parents or legal guardians of pre-literate children. Adult supervision is strongly recommended when a preschool aged user enters the Platform.
To make sure your personal information is secure, we communicate our privacy and security guidelines to Joy Sprouts employees and strictly enforce privacy safeguards within the company. While Joy Sprouts exercises reasonable care to protect users' personally identifiable information, we does not guarantee the security of all information collected or transmitted over Internet or wirelessly. Under our attempt to protect any information with industry standards, Joy Sprouts is not liable for any unintentional of same.